Digital Content, Marketing, Public Relations

Research reveals good news for retailer and customers

Client: The Good Guys

For the fourth consecutive year, electrical retailer The Good Guys has been recognised by consumers and business decision makers as the top Furniture/Electrical Store for the year in Roy Morgan Surveys conducted throughout 2014.

With 50,000 consumers and 12,000 business decision makers responding to the surveys, the research has revealed that The Good Guys has once again earned the top spot for customer satisfaction, a title which The Good Guys says means a great deal to the team.

“We know that we are only in business because of our customers so we make customer satisfaction our top priority,” said The Good Guys spokesperson.

“We are just very proud to have such a terrific, hard working team that strive to deliver great customer service everyday.”

The Good Guys beat competitors Harvey Norman, JB Hi Fi, Dick Smith, Retravision and Betta Electrical, as well as furniture retailers Ikea and Fantastic Furniture, to win the award.



Oliver & York Public Affairs is a Public Relations, Marketing Services and Digital Content Agency based in Melbourne, dedicated to all things good.